Frequently Asked Questions

Q: Where does FAXBridge get installed?

A: FAXBridge is installed onto a Windows server by an IT administrator. It is then shared over a network with client computers using the Microsoft Fax fax console.

Q: Will there be any changes to the way the InterFAX service works?

A: InterFAX users will send and receive faxes through desktop application- MS Fax - instead of using email.

Q: How will users receive their faxes?

A: Faxes will be received directly into MS Fax's Fax Console. The console combines all faxes, sent and received into a single application.

Q: How do users send faxes?

A: Users are able to send faxes directly from the Fax Console using the Fax Wizard as well as from Word, Excel etc.

Q: Can a user set the paper size when sending a fax?

A: No. Paper size will automatically be set by Fax Console.

Q: Does the Fax Console work in the same way as it would normally do for MS Fax users?

A: The Fax Console will work as standard but will use InterFAX as a replacement for the modem.

Q: What are the main differences to the standard service?

A: Faxes are received as TIFF’s in the Fax Console - Inbound Preferences in the InterFAX Control Panel must be set to receive faxes as TIFF’s. (Group 4)

Download FAXBridge

Download the FAXBridge driver here.

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Talk to a member of our team about the benefits InterFAX can bring to your organization's communications processes.

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